Hard-working and customer-focused Human Resource professional with experience in multiple industries. Demonstrated strengths include strong problem-solving skills and the ability to produce quality results.
Key areas of experience:
Benefits/Payroll Administration Performance Management
Employee Relations/Recognition Recruiting and Employment
Executive Travel Firm – FMLA Specialist (Denver, CO) 20xx-present
Administered FMLA leaves of absence across multiple call center locations for a company of 4,000+ employees. Determined employee eligibility, provided notification of FMLA rights, obtained medical certifications, monitored block/intermittent leave time, administered payment of insurance premiums, and ensured compliance with company policy and applicable state and federal laws.
Reviewed and revised internal policies and procedures, created communications, and redesigned workflow to increase efficiency of FMLA administration. Conducted audits of existing FMLA files and monitored employee usage of FMLA time to ensure compliance with medical certifications.
Coordinated FMLA with short-term disability and long-term disability plans, workers compensation claims, and personal leaves of absence in accordance with company policy.
Holmes Homebuilders, Inc. – HR/Benefits Administrator (Denver, CO) 20xx-20xx
Managed medical, dental, vision, disability, flex plans, and life insurance plans for 300+ employees and dependents at two locations. Determined employee benefit eligibility. Resolved claims and benefits issues through strong analytical skills and vendor relationships. Prepared monthly billings and conducted benefit audits. Coordinated FMLA, military, medical and personal leaves. Administered preparation of Form 5500 and Section 125 annual tax filings by required deadlines.
Coordinated human resource and payroll functions to ensure accurate and timely processing of employee transactions on HRIS and payroll systems.Conducted interviews and investigations of employee relations issues and ensured timely resolution of employee complaints. Coordinated outplacement services for employee layoffs and reorganizations.
Developed and administered employee reward and recognition programs to align with organizational goals and objectives. Developed and distributed bi-monthly company newsletter.
Conducted OSHA-mandated safety training, testing and recordkeeping. Served on company safety committee and conducted plant safety inspections as needed.
Monitored performance management process for nonexempt plant and office personnel to ensure 100% on time completion and processing of employee reviews and merit increases. Counseled supervisory and management staff on employee performance issues and disciplinary actions.
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